Delete your account
or your data.

• In the app: sign in to the Easy Upkeep app and start a deletion request from within the app.
• Online: go to dashboard.easyupkeep.app/account-deletion, sign in, choose what you want deleted and submit. You can check the status or cancel before processing starts.
• By email: write to [email protected] from your account email address. Say whether you want your personal account deleted, specific information reviewed, or your entire business workspace deleted. Never send your password.

Signing out, uninstalling the app or deactivating a staff member does not delete an account.

Personal account: your sign-in account, contact details and associated personal information.

Whole business workspace: all of its user accounts, equipment records, readings, tasks, notes and stored photos. Only the business owner can request this.

Business records that concern other people may need separate review before removal. We may keep limited information where the law requires it, such as billing and tax records (up to 7 years under New Zealand tax law). Copies in backups and support email are deleted as part of the request or expire on our backup schedule. We’ll explain any exception before confirming completion.

We’ll verify your identity and confirm the scope of the request, then tell you when it will be completed and confirm once it is. Completed deletion can’t be undone.

Export any records you’re entitled to keep, and check for unsynced work in the app. If you own a business that should keep running, transfer ownership before your personal account is removed. Deleting a workspace removes access for the whole team.

Subscriptions are managed on our website. If your business has an active subscription, cancel it on the website or mention it in your request, so you’re not charged at renewal.