Terms of
service.

These terms are an agreement between you and Lische Ltd, a New Zealand company (“we”, “us”), which operates Easy Upkeep. They cover our website, the web dashboard and the Easy Upkeep apps on the Apple App Store and Google Play (together, the “service”).

By creating an account, accepting an invitation or using the service, you agree to these terms and our Privacy Policy. If you use the service for a business, you confirm you’re authorized to accept these terms on its behalf.

Easy Upkeep is a business tool. You must be at least 18, or the age of majority where you live, to create an account. Staff members invited by a business may use the service under that business’s account and supervision.

Because the service is supplied and acquired for business purposes, the parties agree, to the extent the law allows, that the New Zealand Consumer Guarantees Act 1993 does not apply. Nothing in these terms removes rights that can’t legally be excluded.

Easy Upkeep is currently in invited field testing. Features, limits and availability may change as we develop the product. We’ll take reasonable care running the service, but we don’t promise uninterrupted access or that every feature suits every business.

Keep your account details accurate and your sign-in details secure, and tell us promptly about any suspected unauthorized access. Business owners and admins are responsible for who they invite, what each person can access, and removing access when someone leaves.

Don’t use the service to:

• access another business’s data without permission
• interfere with, probe or overload the service
• upload unlawful, infringing or harmful material
• upload personal or sensitive information you’re not entitled to share
• copy, resell or reverse engineer the service, except where the law allows

We may suspend or restrict access where reasonably necessary to protect the service, other users or to comply with the law. Contact us if you think this has happened in error.

Your business keeps ownership of the records, photos and notes it adds. You give us permission to host, process and back up that content only as needed to run, secure and support the service.

You’re responsible for having the right to upload what you add, including photos that show people or other people’s property. Accepted records are protected from ordinary editing, and corrections are recorded separately so the history stays trustworthy. Export anything you need before closing a workspace.

Easy Upkeep helps you plan and record maintenance. It does not inspect equipment, certify safety, or replace the manufacturer’s instructions or professional advice. Reminders depend on your device settings, notifications being enabled and network coverage, so they may occasionally be delayed or missed.

Check templates and intervals against your exact equipment, keep your normal safety procedures in place, and confirm pending entries have synced before relying on them.

Paid plans are billed yearly, based on the number of vehicles or staff in your business. Prices are shown in USD and may exclude applicable taxes. The plan and price will be shown to you before you buy.

Automatic renewal. Subscriptions renew automatically for another year at the then-current price unless cancelled before the end of the current term. We’ll tell you about any price change before it applies to your next renewal.

Where to subscribe. Subscriptions are sold only through our website. The iOS and Android apps don’t offer in-app purchases, and Apple and Google aren’t involved in billing.

Cancelling. You can cancel at any time and your plan will run to the end of the paid term. Unless the law requires otherwise, we don’t give refunds for partial terms.

If your team grows past your plan’s limit, you may need to move to a larger plan.

You can stop using the service at any time. Cancelling a subscription doesn’t delete your data, and neither does signing out, uninstalling the app or deactivating a staff member.

To delete your account or business workspace, see Account & data deletion. You can start a request without the app installed. We may suspend or close accounts that seriously or repeatedly breach these terms, and we’ll tell you why where it’s appropriate to do so.

We own the Easy Upkeep software, apps, design and content (other than your records). We give you a limited, non-exclusive, non-transferable, revocable licence to use the service for your business while your account is active and you comply with these terms. If you send us feedback, we may use it without obligation to you.

The service relies on third-party providers, including hosting, database, storage, email, notification and app store providers. Your use of the App Store or Google Play is also governed by their own terms. We aren’t responsible for third-party services we don’t control.

To the extent the law allows, the service is provided “as is” and “as available”. We don’t warrant that it will be error-free, uninterrupted or that it will prevent equipment failure, warranty disputes or other losses.

To the extent the law allows, we aren’t liable for indirect or consequential loss, including lost profits, lost jobs, downtime or equipment damage. Our total liability arising from the service in any 12-month period is limited to the fees you paid us for the service in that period, or US$100 if you haven’t paid us anything.

These limits don’t apply to liability that can’t legally be limited.

If you upload content you had no right to upload, or use the service unlawfully, you’ll be responsible for the reasonable costs and losses that causes us.

If you downloaded the app from the Apple App Store, you and we acknowledge that:

• these terms are between you and Lische Ltd only, not Apple, and Lische Ltd, not Apple, is responsible for the app and its content
• your licence is limited to using the app on Apple-branded products you own or control, as permitted by the App Store Usage Rules
• Apple has no obligation to provide maintenance or support for the app
• if the app fails to conform to an applicable warranty, you may notify Apple and Apple will refund the purchase price (if any); to the extent the law allows, Apple has no other warranty obligation
• Lische Ltd, not Apple, is responsible for any product liability, legal compliance or consumer protection claims relating to the app
• Lische Ltd, not Apple, is responsible for investigating and resolving any claim that the app infringes a third party’s intellectual property
• you confirm you are not located in a country subject to a US Government embargo or designated as a “terrorist supporting” country, and you are not on any US Government list of prohibited or restricted parties
• you must comply with applicable third-party terms (such as your mobile carrier’s) when using the app
• Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you

If you downloaded the app from Google Play, your use of Google Play is also subject to Google’s terms, and Google is not responsible for the app.

We may update these terms as the service develops. We’ll show the new date at the top, and give reasonable notice of material changes through the app, dashboard or email. If you keep using the service after changes take effect, the updated terms apply.

New Zealand law governs these terms, subject to any mandatory rights that apply where you are. Please contact us first so we can try to resolve any concern directly.

Lische Ltd
150a West Tamaki Road, Glen Innes, Auckland 1072, New Zealand
Email: [email protected]